Incoming Calls
Streamline and simplify the handling of incoming calls.
- Reduce phone queues and frustrating phone menus
- Capture messages when no one answers
- Handle bookings, claims, and customer support
AI-Powered Communication
We streamline and
automate your conversations
Our Offerings
Outgoing Calls
Schedule, control, and automate outgoing calls.
- Gather insights through customer surveys
- Identify potential customers and leads
- Save time through automated meeting booking
Incoming Email
Automate and streamline the handling of incoming emails.
- Read emails and create customized tickets
- Handle customer issues quickly and smoothly
- Reduce manual work and increase productivity
Backed by Industry Leaders
Meet Blexton
Blexton was born from the desire to elevate self-service to new levels by first tackling incoming email and calls. Today, our AI solutions extend to outgoing calls, giving businesses the ability to automate customer surveys, meeting scheduling, and lead management.
With custom voices tailored for each company, we deliver a personalized and seamless customer experience that strengthens brands and streamlines communication.
Meet Some of Our AI Colleagues
Maja – Your Smartest Colleague
Maja Blexton is sharp, solution-oriented, and tireless. She has answers to everything, takes on challenges with a smile, and delivers with precision, always with her distinctive Swedish accent.
With lightning-fast analytical ability and an almost superhuman attention to detail, she makes complex processes simple. Efficient, attentive, and always ready. Some call her the employee of the future, we just call her Maja.
23 years
Female
Swedish accent
Lasse – With Wisdom and Experience
Lasse is that reliable voice you can always count on. Thoughtful, down-to-earth, and with a twinkle in his eye, always ready with a solution, delivered in steady northern Swedish. He never stresses, yet gets more done than most.
He listens, analyzes, and says only what's needed. Some call him the perfect colleague, others wonder how he can be so efficient. We just say: Lasse is Lasse.
60 years
Male
Northern Swedish
Bengt – With a Calm Voice and Sharp Answers
Calm, thoughtful, and with a warm regional tone, Bengt approaches every conversation with curiosity and presence. He has a reassuring and attentive manner – while being quick to understand, summarize, and deliver.
Bengt is the type who likes to listen before speaking, and who makes both customers and colleagues feel at ease. A digital colleague who feels remarkably human.
34 years
Male
Regional Swedish
What Does Your Dream Colleague Look Like?
Want to clone the voice of your best employee or create an AI with your company's tone and style? With us, you can shape everything from dialect and personality to how quickly the voice answers the phone. Tell us how you want your AI to sound, and we'll build it.
Custom
Blexton's solutions have made it easy for our customers to book service, improving both customer satisfaction and our efficiency!
Frequently Asked Questions
Blexton is an AI-powered platform that automates and streamlines the handling of incoming calls, outgoing calls, and email. We help businesses save time, reduce costs, and improve customer experience.
Our AI Receptionist routes calls directly to the right person or department without phone menus. It can also collect information from the customer to create cases for bookings or claims. Additionally, it can handle calls based on priority – urgent calls are routed immediately, while less urgent calls can be handled by taking a message.
AI Answer works as an advanced voicemail that not only takes messages but also asks follow-up questions to collect necessary information. The call is transcribed and a ticket is automatically created for the business to handle at the right time. This means more customers choose to leave messages, reducing the risk of lost business and ensuring no important details are missed.
AI Customer Service combines advanced call handling with the power of integration to the company's systems. It can retrieve information like times, prices, and items in real-time to help customers with bookings, claims, and other cases directly. This creates a faster and more efficient customer experience. By automating repetitive tasks, AI Customer Service frees up time for your team to focus on more complex and value-creating tasks.
Yes, Blexton's AI solutions can identify and prioritize calls based on predefined criteria. Urgent calls can be routed directly to the right person or department, while less urgent calls are handled by taking a message. This ensures that important calls always get the highest priority and are handled quickly, improving both efficiency and customer experience.
If the customer needs to speak with a human agent, Blexton's AI can smoothly route the call to the right person or department. The AI can also collect relevant information from the customer before the call is routed, so the human agent is better prepared and can resolve the case faster and more efficiently.
Yes, Blexton's AI solutions offer the option to customize the voice according to your company's needs. You can choose both dialect and gender to match your brand profile and provide a more personalized and authentic customer experience.
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